What Happens If You Don’t Pickup your Walmart Orders?

If you’ve placed an order for pickup at Walmart, it happens to nearly everyone eventually: something comes up and you can’t make it to the store to collect your purchase.

Whether you’re running late, you’ve changed your mind, or you’ve simply forgotten, it’s worth understanding what actually happens to a missed pickup order at Walmart before it happens to you.

Below, we cover the consequences of missing a Walmart pickup order, whether any fees apply, how refunds work, and how to reschedule or cancel your order if you know ahead of time that you won’t make it.

What Happens If You Don’t Pickup your Walmart Orders?

For a scheduled pickup slot, Walmart typically lets you check in as late as 8 p.m. local time on the day of your pickup window, after which the store cancels the order the next day. General merchandise orders that aren’t checked in for may stay on hold for up to about a week at some stores before being restocked, but the exact cutoff varies by location and item.

In contrast, Walmart cancels grocery orders or perishable goods that are not picked up that same day.

Walmart will refund customers who fail to pick up their orders. For a standard missed pickup, this is normally a straightforward cancellation, the payment authorization on your card is simply released rather than charged, so in most cases there’s no restocking fee to worry about.

That is, unless you reschedule the pickup before the order gets automatically canceled.

It is important to note that the specific pickup window and cancellation timing can vary depending on the item and the store location.

How Many Days Does Walmart Hold Pickup Orders?

The length of time that Walmart will hold a pickup order can vary depending on the store and the specific item being purchased. 

In general, pickup orders are typically held for a few days, although the exact length of time may vary.

For a scheduled pickup slot, you can typically still check in as late as 8 p.m. local time on your pickup date even if you’re running behind. If you miss that window entirely, the order is usually canceled and refunded the next day.

Some general merchandise orders may be held a bit longer, up to roughly a week at certain stores, before being restocked, but don’t count on that window at every location.

Grocery pickup orders are not kept till the following day, they are restocked towards the closing hours of the stores.

So, if you scheduled a grocery pickup at Walmart, you have to reschedule your pickup that day or risk the penalty imposed for not picking up your groceries at the Walmart store.

The next section covers exactly what happens to your order and payment if you miss that window.

What Happens If Walmart Cancels Pickup Orders?

If Walmart cancels your order, the payment authorization on your card is released and any refund is typically processed within a few business days, often up to 7. The refund will be sent back to the account where the payment was processed.

For a standard missed pickup, you should get back the full amount you paid, since Walmart generally treats this as a straightforward cancellation rather than a return.

If you already know you won’t make it, rescheduling your pickup order ahead of time is still the simplest way to avoid a cancellation altogether.

Note:

• You can only reschedule your pickup order before Walmart cancels it. 
• After your order has been canceled, you can only make a new order. You can neither cancel or reschedule a canceled pickup order.

How long does Walmart take to refund a canceled pickup order?

The length of time it takes for Walmart to process a refund for a canceled pickup order can vary depending on the specific circumstances of the cancellation and the payment method used. 

In general, if you cancel a pickup order and request a refund, Walmart will initiate the refund as soon as possible.

You’ll often notice a “cancellation pending” label on your purchase before the refund shows up, and it can take up to a week to fully process.

 If you paid for the order with a credit card, the refund will typically be credited back to your account within 7 days. 

But If you paid with cash, check, or a debit card, the refund may take longer to process, depending on the store’s policies and the payment method used. 

Does Walmart Charge a Fee if I Miss My Pickup Order?

Generally, no. For a standard Walmart.com pickup order that simply goes unclaimed, Walmart cancels the order and releases the payment authorization on your card rather than charging a restocking fee.

Restocking fees are more commonly associated with product returns rather than missed pickups, and they aren’t a standard part of Walmart’s pickup cancellation process.

That said, policies can vary by store and by item, so if you’re unsure, it’s worth checking with your local Walmart or Walmart Customer Care before assuming either way.

Can I Cancel My Pickup Order?

Yes, you can cancel your pickup order before Walmart cancels the order itself.

If you have observed that you will not get a chance to pick up your Walmart order, you can cancel it.

Either way, whether you cancel it yourself or Walmart cancels it for you after a missed pickup, you should get a full refund for a standard order.

Walmart reserves the right to handle exceptions on a case-by-case basis, so unusual situations may be treated differently.

You can read more on how to cancel and edit a Walmart order.

Can I Reschedule My Walmart Pickup Order?

Yes, you can reschedule your Walmart pickup order to suit the time and day you will be free. 

To reschedule your Walmart order, you can contact your local Walmart store through the number that will be seen in the pickup email notification sent to you. 

Also, you can follow the guide in the article above to edit the day or time of your Walmart pickup. It is faster and easier.

You can also read more on Walmart Pickup to get a more comprehensive understanding of the concept.

How To Reschedule A Pickup For Your Orders At Walmart

To reschedule a pickup for your orders at Walmart, you can typically follow these steps:

1. Go to the Walmart website or app and log in to your account.
2. Click on Account
3. Locate your order in the “purchase” section of your account.
4. Click on the order you want to edit to view the order details.
5. Click on Edit
6. Reschedule your time slot
7. Select a new pickup date and time that is convenient for you.

It is important to note that the availability of the “Reschedule” option may depend on the specific item and the store’s policies. 

If you are unable to reschedule your pickup online, you may need to contact Walmart’s customer service for assistance. They should be able to help you reschedule your pickup or provide you with more information about your options.