Does Walmart Price Match Their Online Prices? This used to be a straightforward yes, but Walmart has since discontinued its competitor price-matching program. What Walmart still offers today is more limited: a price adjustment where they’ll match a lower current price on Walmart.com for an item you already bought in-store.
This article explains what changed, what Walmart’s price policy actually looks like now, and how to take advantage of the price adjustment option that’s still available.
What is Price Matching?
Price matching is when stores match the price of an item sold by another store. This means that if you find the same item being sold for a lower price at another store, you can bring that price to the store you are shopping at and they will match the price. This way, you can get the same item for the lowest price possible.
Price matching is a practice in which a retailer agrees to match the price of a product from another retailer. It is a common marketing tactic used by retailers to ensure they remain competitive and attract customers. Price matching may be offered on a particular item or on any item of the same make and model, and retailers may require proof of the lower price before honoring the match.
This practice sometimes involves a retailer offering a refund of the difference between their higher price on an item and a competing retailer’s lower price for the same item.
Walmart used to give refunds to customers who requested a price match on items priced higher at Walmart than at other stores, but that competitor price-matching program has since been phased out. What Walmart offers today is narrower: a price adjustment against Walmart’s own current online price, not a match against other retailers.
Does Walmart Price Match Their Online Prices?
No, not anymore. Walmart used to match Walmart.com prices against a list of competitor retailers, but that program was phased out years ago and is no longer offered.
Walmart also shut down Savings Catcher, its earlier receipt-based price-tracking and refund tool, in 2019. Today, Walmart.com does not match prices from Amazon, Target, Best Buy, or any other competitor, whether you’re shopping in-store or online.
What Does Walmart Offer Instead of Price Matching?
Instead of matching competitors, Walmart now offers a price adjustment. If you buy an item in-store at a physical Walmart location, you can request that Walmart match a lower current price on Walmart.com for that exact same item.
This is not the same as competitor price matching. It only applies to Walmart’s own pricing, and only within a limited window after your purchase, which is covered in detail below.
Does Walmart Price Match Neighborhood Market And Marketplace Prices?
No. Walmart’s price adjustment applies only to items sold and shipped by Walmart.com. It does not cover prices from Walmart Neighborhood Market, Sam’s Club, or third-party sellers on the Walmart Marketplace.
Exclusions to Walmart’s Price Adjustment Policy
As noted above, Walmart’s price adjustment does not cover certain items or situations, including;
- Orders shipped to Alaska, Hawaii, or Puerto Rico for customers.
- Marketplace or third-party sellers’ prices.
- Checkout discounts.
- Percentage off or dollar off offers on items.
- Fused charges i.e. charges that can not be determined of other items.
- Membership offers, auction prices, or other offers involving membership.
- Price errors.
- Used, damaged, or refurbished items.
- Pickup discount prices.
- Minimum quantity purchase prices.
- Prices of items in-store.
- Black Friday, Pre-Black Friday, and Cyber Week event prices.
- Rebates, coupons, bundle offers, etc.
How Does Walmart’s Price Adjustment Policy Work?
Yes, Walmart offers a price adjustment, and this is now the main way to get a lower price after a purchase. How quickly you get it depends on your payment method.
If you paid with PayPal, EBT/SNAP, or Healthy Benefits, you’ll get a price adjustment within about five days.
If you paid with a debit card, expect it to take about seven days.
If you paid with a credit card, it can take 10 days or longer.
If you made an in-store purchase, you can claim a price drop at the store or on Walmart.com. If you originally bought the item on Walmart.com, you can likewise claim the adjustment through either channel.
One more limitation to know about: price adjustments are not available on orders shipped to Alaska, Hawaii, or Puerto Rico.
Conclusion
So, does Walmart price match their online prices? No, not anymore. Walmart discontinued its competitor price-matching program years ago, and Savings Catcher is long gone too.
What’s still available is a narrower price adjustment: buy in-store, and Walmart will match a lower current price on Walmart.com for that same item, within the payment-method timelines covered above.
Keep in mind this adjustment doesn’t apply to Marketplace sellers, Neighborhood Market, or orders shipped to Alaska, Hawaii, or Puerto Rico. If you’re unsure whether a purchase qualifies, ask a Walmart associate or contact Walmart Customer Care before you buy.
