How To Use Amazon Locker: Are you worried that you won’t be able to get your Amazon package since you’ll be out of town on vacation with the family? Is there a rushed purchase you need to make before you leave?

With the new Amazon Locker service, you no longer need to worry if you’re placing an order but won’t be home to receive it.

You might find it interesting to hear that, during the past year, 14% of Americans have become victims of porch piracy. It’s not surprising given how e-commerce and online delivery have taken over the retail industry.

You might be curious to know what porch piracy is before we continue, right?

The theft of a package or parcel is called porch piracy, also known as package theft. Theft of packages left at a home is just one example of where it might happen in the distribution chain.

However, Amazon Locker allows you to protect yourself against package theft. In this tutorial, we’ll go through how to use both Amazon Counter and Amazon Locker. 

What is Amazon Locker?

Amazon Locker is a self-service kiosk that offers you the convenience of picking up and returning your Amazon packages

Typically, having packages left at your door is unsafe. You might be sleeping indoors or at your place of employment. A criminal can simply steal your goods in this situation.

Amazon provides a practical way for customers to avoid piracy and save money. The Amazon Locker gives you a secure place to keep your packages when they are dropped off. When you have time, you can then come pick up your package.

To make sure that someone isn’t impersonating you, the Amazon locker sends you a code to your email address. There shouldn’t be any cause for concern about your shipment becoming lost or stolen unless your email account has been hijacked.

How To Use Amazon Locker:

If you reside in the United States and want to know how to use Amazon Locker, you can get started by following this link.

You will need to enter a general area where you would like to pick up your orders. Once you’ve found a location close to you, you can add the new address and select it on your subsequent orders.

Alternatively, follow these steps to get started:


  1. Follow this link to access the addresses on your Amazon account. From there, select Add Address.
How To Use Amazon Locker image guide: step 1
  1.  Look for the option that says “or find an Amazon pickup location near you.” Click on this option.
How To Use Amazon Locker image guide: step 2
  1. You should see Locker and Counter as it appears on the screen below. The map to the right shows where this pickup is if you’re unsure.
How To Use Amazon Locker image guide: step 3
  1. Search for a general area close to you and add this address.
How To Use Amazon Locker image guide: step 4
  1. After completing this process, you can choose this address to receive your order in the future.

You’ll be notified as soon as your package is delivered to the locker, 


Depending on the type of locker at your location for pickup, Amazon will send you an email with instructions:

  • You must input the pickup code from the email if the locker has a display.
    • Examine your email.
    • Visit the pickup spot.
    • Then, input your pick-up code as directed on the screen.
  • The email will have a link labeled “Start pickup”; click on it and follow the instructions to open the locker if it doesn’t have a screen.

Is Amazon Locker The Same As Amazon Hub?

You might wonder🤔

Amazon Locker is a service under Amazon Hub. As of right now, Amazon has two similar services to make sure customers’ packages are safe. One of these services is Amazon Locker.

The Amazon Hub is a partnership between Amazon and local businesses in the United States and abroad to provide a free, secure location to deliver your packages.

As mentioned earlier, Amazon Hub has two divisions depending on the partnership: Amazon Locker and Amazon Counter.

What’s the difference between Amazon Locker and Amazon Counter?

Amazon has two similar services that ensure the secure storage of customers’ orders, both referred to as Amazon Hub.

For Amazon Locker:

  • Amazon Locker is popular between the two and can be found around town in locations like shipping centers, malls, and retail stores.
  • If you use Amazon locker, you will need to find your locker and enter the code sent to your email address. The locker should open up and you can pick up your order.

For Amazon Counter:

  • If you use the Amazon counter, it’s almost similar to an Amazon locker. However, you will need to show the email sent to you to a middleman.
  • This middleman holding your package will scan the QR code or enter the passcode before handing the box to you.
  • You should know that you can also use the QR code sent to you when you want to unlock the locker.

Are all orders eligible for Amazon Locker?

Whether you have access to this choice depends on the size of your order; if the package is too big to fit in the locker, Amazon won’t allow you to choose it.

On the other hand, if you made a number of smaller orders, they will probably all be put into one locker.

Currently, Amazon Lockers can accommodate packages up to 4.5 kilos in weight and 42 x 35 x 32 centimeters in dimensions. Amazon Locker is unable to transport packages that are larger in size or weight.

Is there a deadline for picking up my order?

Please be aware that the order must be picked up three days after getting the confirmation of pick-up.

Keep in mind that the shipment will be returned to Amazon if you are unable to pick up your order before the deadline, and you will still receive a full refund.

I have an Amazon box; can I send someone to pick it up from the locker?

You can, indeed!

You no longer need to worry if you’re placing an order and are concerned that you won’t be home because you don’t necessarily have to walk to the locker alone. You can pass the email on to him if you have a close friend or family member.

After three days, can I still pick up my stuff at an Amazon locker?

Not at all!

After three days, Amazon does not permit packages to stay in the locker. This is due to the fact that Amazon receives a lot of orders and has to use the lockers to serve other clients.

If you don’t pick up your package within 3 days, Amazon will send it back to them, and you’ll get your money back.

Can I use Amazon Locker to return items?

You can return items on Amazon and get a refund through Amazon’s locker.

It is simpler to return things via Amazon Hub. You have the choice of dropping off eligible items at a locker or counter location when returning something to Amazon. If you select a locker drop-off, you will receive a code that you must enter on the touch screen of the locker. A QR code is supplied to you if you opt for counter drop-off, which the store employee reads before taking your delivery.

One thing to remember while returning products via Amazon Locker It’s possible that the locker won’t have room for your goods. The code that Amazon supplied you is valid for 30 days; after that, you must start a fresh return request.

Is it free to use Amazon Locker?

All customers have access to Amazon Locker, which is a free feature. There are no activation fees, but they can only be applied to purchases of Amazon-delivered goods.

Regarding shipping times and costs, if you are an Amazon Prime Member, you can select free shipping within one business day. However, you will be responsible for the shipping fees if you do not have a Prime membership.

What Are The Benefits Of Using Amazon Locker?

You get many benefits from using an Amazon locker. Before we list these pros, it’s essential we mention you’ll spend money from your pocket to go to this locker if it’s not close by.

Here are some of the benefits you get from using the Amazon locker:

Amazon Locker Is Free To Use

A huge pro to using Amazon Hub Locker is that it doesn’t cost a dime!

When you select a pickup location as your shipping address, Amazon doesn’t add any charges to your order. However, you will need to pay for your transport if it’s a few blocks away.

You Can Easily Return Packages With Amazon Locker

If you’re not satisfied with a package you purchased on Amazon, you can easily return it by dropping it off at a locker near you.

You will need to generate a code on the official website, after which you can proceed to any locker near you.

Rather than looking for which Amazon warehouse to return this package to, this is a game changer.

Lockers Help Prevent Porch Piracy

saved the most crucial for last. Using an Amazon locker helps prevent the theft of your packages. Unless your email address is compromised, only you can receive your orders.

You will need to enter a code sent to your email address to retrieve your package.

Friends can help you pick up your package too. You will need to send them the code to unlock the locker.

What Are The Restrictions On Amazon Locker?

Here are some of the restrictions on Amazon’s locker. You can consider them as cons.

  • Amazon lockers are not available in every location where Amazon delivers. Usually, you need to be in industrial areas to use this service.
  • You cannot use Amazon locker to receive emails.
  • You also need to pick up your order within three days after it was delivered. After three days, your order will be returned to a warehouse.

What countries are Amazon lockers available in?

Amazon Locker is available in:

  • United States
  • Canada
  • Mexico
  • United Kingdom
  • France
  • Germany
  • Italy
  • Spain
  • Austria
  • Japan
  • Australia
  • United Arab Emirates

As for the Amazon counter, you can use the service in the following countries:

  • United States
  • Mexico
  • Canada
  • United Kingdom
  • France
  • Germany
  • Italy
  • Spain
  • Australia
  • Japan
  • United Arab Emirates
  • Saudi Arabia
  • Turkey

Is using this service worthwhile? (Final Comments)

If you are away from home or reside far from big cities where courier companies don’t typically arrive, smart lockers like the Amazon Locker are a perfect alternative.

The amount of time needed to pick up an order should be increased with this service, as other businesses of a similar nature offer up to a week.

Despite this, Amazon Locker can help us in a lot of situations. We can count on it to keep our package safe and keep up with what we need to do within the time limit.

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