Why is my Walmart order taking so long? You may be wondering.
Walmart is one of the biggest retail stores in the world. The number of orders it gets in a day slated for pickup or home delivery may get up to thousands to tens of thousands in a day.
However, it makes sure all of its customers get their products as when due; whether it is for pickup or home delivery. This is to ensure that customers experience the best shopping experience and make them want to come back to shop at Walmart every time.
Unfortunately, seldomly, customers’ orders take longer than expected, which brings the question of why is my Walmart order taking so long.
There are many reasons your Walmart order takes so long before it gets to you, and this article will tell you those reasons and more.
Avoid all distractions and concentrate to gain full insight. Let’s start!
Why Is My Walmart Order Taking So Long?
Walmart ensures that customers get their orders delivered to them at the appropriate time they are meant to get them or the day and time scheduled.
A few times, however, Walmart runs out of stocks, and then, the new stocks take a long while to arrive at the store for restocking to take place. This is one of the major reasons why your Walmart order may take so long before it arrives at your home address or for pickup.
Instead of canceling your order made online at Walmart, Walmart will rather delay the process and see to it that you get your product as soon as possible.
Also, another reason could be due to a delivery issue. Your Walmart order can take a long time if your delivery is returned to the store by the driver.
This usually happens when the driver is unable to find your address, if the location is perceived to be dangerous and not safe, if the driver is unable to reach you or to comply with food safety rules.
In cases like this, you will be contacted by one of Walmart’s associates, and an attempt to reschedule your delivery will be made.
If, unfortunately, your order rescheduling was unsuccessful, your order will be canceled by Walmart and you will not be charged a delivery fee.
Nonetheless, if you can not wait for the product to arrive, or if the product is taking longer than you can bear, you can cancel the order as well and get a refund.
How Many Hours Does Walmart Use To Process An Order?
Walmart processes orders made online by its customers within an hour to 3 hours. The reason for this is because orders that are Walmart-exclusive are easy to process and package, but orders from third-party suppliers at Walmart can take a while before they are processed, packaged, and shipped to the Walmart stores they are needed.
If the items are all in stock, they will be packaged and processed for delivery or pickup as soon as possible.
However, if the item or items are out of stock, you will be notified and asked if you want a substitution. If you want that particular item, then your order may take a long time before it is finally processed.
This kind of delivery can be in the processing stage between 2 to 10 days. If after 10 days, your order is unable to be shipped, Walmart will cancel your order and give you a full refund.
You can as well cancel your order before then.
Long delays like this are typically rare and hard to come by, but it occurs when there are unexpected circumstances like a pandemic, unfavorable weather, labor actions, and many more.
You can check here to know about FedEx Operational Delay which is a typical explanation for things that can happen during shipments and deliveries.
How Do I Go About Delayed Orders?
When orders get delayed for one reason or the other, except for returned delivery, there is nothing customers can do.
In the case of returned delivery, customers can still reschedule their day and time of delivery with the Walmart associate.
But, in other cases, the only thing you can do is to cancel the order if you can not wait for your orders to get delivered or shipped.
In addition, you can call the customer service desk of your local Walmart store, the general Walmart line, or use the blue Contact Us to get in touch with Walmart and get a detailed report of how things are going with your order.
If you do not know how to do any of these, you should check out our detailed Walmart store finder guide to know how to do any of those and more yourself.
Note: Walmart will send to your email, your order update in real-time when delays occur.
How Do I Track My Walmart Order?
Tracking your Walmart is very easy and simple to do. All you have to do is follow the steps and guidelines highlighted.
If you want to track your Walmart order, then read our very detailed article on how to track Walmart orders. It is self-explanatory and easy to understand.
Walmart orders do not take long before they reach their destinations whether for delivery or in the case of pickup. Between an hour to 3 hours, your order should be ready.
However, your order can take longer sometimes if the item to be processed is not in stock and you want that exact item.
You will get the item in a day or two (2) days, but in rare cases, the order can last up to ten (10) days.
Walmart will send you updates regarding the delay in your order but can decide to cancel the order if you are no longer interested.
Walmart may also cancel the order if the situation of things is beyond its control.